FollowMe printing is Fuji Xerox's solution to allow documents to be submitted for printing and collected from any Fuji Xerox device on the same campus. Site map Limited personal use is permitted at the discretion of the line manager of the staff member, provided it does not impact staff productivity or system performance. Connecting to UoA-WiFi Before printing on the UoA wireless network, you must first be connected to UoA-WiFi. Conditional offer checklist 1. Then follow these instructions: Select a print queue. To top up your balance, enter the amount and press submit. In doing so it seeks to manage the system effectively in order to support security, privacy and efficient resource management. Information on how to connect to UoA-WiFi are available on our Wireless and Internet page. Printers are available in campus libraries and additional locations. EBP’s Follow You Printing solutions are a great example. Working with print devices from any manufacturer, FollowMe provides the widest range of document output features for head office, branch office and mobile printing environments. To provide further explanation, examples and recommended best practices for implementing the Print Policy. Open the file that you would like to print. To print from your Windows device you will need to be connected to UoA-WiFi. Follow Me Printing increases the flexibility of having print jobs follow students wherever they go. Printing with Apple Computers To print from your Apple device you will need to be connected to UoA-WiFi. University means the University of Auckland and includes all subsidiaries. Go to File, then Print. | You may release your document from any Follow Me printer on campus by swiping your Mcard at the printer, logging in to the printer with your uniqname and UMICH (Level-1) password, or by using the MPrint mobile app. Examples of exceptions to this policy may include instances where; each exception will have a Print Device Classification which identifies it as being for a specific purpose which shall be periodically reviewed. If you are still a student, you will not be able to get a print … Please swipe your card to log on. Universal Print eliminates the need for on-premises infrastructure, and enables IT to manage printers directly through a centralized portal. Printing credit. Follow me printing is a system that allows you to print from anywhere on campus, including your personal computer, smart phone, netbooks, and retrieve your document at one of the Ricoh Multifunction Devices. If you use a printer or an MFD (multifunction device: copier, printer, scanner in one) and experience problems (e.g., pages printed out blank), you should notify the local IT support staff and fill out the printing credit form. If you visit your nearest IC HelpDesk, they can advise you about refunding or crediting your copy/print balance. FollowME will hold a print job until the end user responsible for the print job releases the job - either by scanning the SMCC ID card or entering their SMCC username and password manually. Managed Print is the print service supported by Ricoh and includes the Multi Function Devices (printer copiers) that are using the new tap to print technology. This ensures printing is confidential to the user and reduces printed waste, from documents left uncollected at the printer. Phone: +64 9 923 2333 Email: ichelpdesk@auckland.ac.nz, Hours  |  Copyright  |  Privacy  |  Disclaimer  |  Terms of use  |   Feedback on this page. Choose a Follow-Me print queue to send your job to. Service Level agreements, Processes, Knowledge Articles and Support Services are informed through: Content manager:  Associate Director, Customer Experience (Managed Print Service Owner), A to Z Directory What can I do if my request for an exemption is declined? The Print Policy and these supporting guidelines apply to all members of the University community, whether at the University or elsewhere, and refers to all copy, print and scan and facsimile resources. You use your Campus Card to use print and copy services around the University. Managed Print Service means the Service which controls and delivers the support and maintenance of devices under the contract with the Managed Print Vendor. Usage above this limit may be recovered from individual staff members. Setup FollowMe for Windows 7 Setup FollowMe for Windows XP Connecting to either UoA-Guest-WiFi or eduroam will not enable you to print. If a copier or printer is currently being used or interrupted, the print job can be … Color Printing 25 cents / side, 8.5x11 in 50 cents / side, 11x17 in Defaults to double-sided Single or double-sided at 1200 x 1200 dpi resolution We ask that you NOT use the Follow-Me Printers to print on non-standard paper. Mobile workers can print securely from any location, mobile phone or tablet device, and if a printer should fail, productivity is not disrupted. Some courses give students a free allocation of money for copying or printing. Connecting to either UoA-Guest-WiFi or eduroam will not enable you to print. You have to complete the web form to request for print credit or print refund. Students / Community Users - How To Guide for Follow-You Print, Copy and Scan - Students. Note: You will not be able to select a print queue with this method so you will be charged according to the contents of the document. Disclaimer The University of Auckland has moved to a fully managed print service known as Follow Me printing. FollowMe Printing allows users to print to a shared print queue, roam and release their print job from any enabled output device. To use the follow me printer, first make sure that it’s installed. Follow Me Printing allows for increased flexibility by having your print job follow you wherever you go. How do I connect to my printer to be able to print from my computer? Follow Me is a virtual print queue that holds your documents for up to 24 hours, letting you control where and when they get released. Refunds can ONLY be claimed if you are graduating or leaving the University. If not on Campus you will be asked to login with your username and password. University community includes all staff members (whether permanent, temporary or part time), honorary staff, students (whether full time or part time), contractors, subcontractors, consultants, alumni, associates, business partners or official visitors or guests of members of the University or UniServices. Follow Me Printing Instructions Students can send print jobs to the cloud and release them at any participating Follow Me Printing locations. When using the email to print feature if the document contains any colour elements, the Follow Me Colour print queue will be used by default. Printing from a personal device. If you use a printer or an MFD (multifunction device: copier, printer, scanner in one) and experience problems (e.g., pages printed out blank), you should notify the local IT support staff and fill out the printing credit form. Allocations always have a start date and end date and are specific. The Follow Me Printing app allows print jobs to follow students wherever they go. Is this answer helpful? Knowledge Articles are the self-service documents referenced from the staff and student intranet portals. Continue Anyway . & 8.5x14 in 16 cents / page, 11x17 in Defaults to double-sided when available. Download the app from the App Store or Google Play. UoA-WiFi wireless printer setup For Windows 32-bit operating system Note: This guide is for use with computers using a 32-bit version of Windows. 1. Allocations are used up before any money that you added to your copy or print balance yourself. Printing of large print jobs is discouraged. Restrict print jobs on print devices to less than 500 pages. Accessibility Follow Me printing is a specific service provided by the managed print service with a specific function of being able to print and later retrieve from any printer on the service. Follow‑You Printing holds documents in a secure print server until the users authenticate themselves at the network printer of their choice, anywhere across departments or geographies. Print charges may be disputed or challenged through the processes of the, ITS may use any device management mechanisms available to audit for devices which may be exceptions to this policy. Any exceptions from the requirements of this policy, including any one-off circumstances, must be approved in writing by the Director of (Faculty/Service) Operations, and reviewed bi-annually. You may continue but there may be unintended side effects or missing features. Information on how to connect to UoA-WiFi are available on our Wireless and Internet page. This ensures printing is confidential to the user and reduces printed waste from documents left uncollected at the printer. | “Follow Me” Printing Instructions Students can now send print jobs to the cloud and release them at any participating Pay-to-Print location. Your student account will not be charged for printing at Follow-Me Printers. The maximum hold time for a FollowME print job(the amount of time the system will hold the job before deleting the print job) is 48 hours. Privacy Copyright Single-sided b&w printing (default) there is a demonstrable requirement for a non-standard printer, there is a health and safety or equity requirement, there is a requirement for the positioning and delivery of additional printers exceptional to the recommended layout by the Print Solution provider, costs cannot be allocated by the University Print Management solution, an exception will require the agreement by ITS to a non-standard support arrangement, Exception requests may be made to ITS to fulfil a specialist requirement, Initially, the Print Solution provider themselves will investigate and determine the best solution to meet the requirement, Alternately, the request needs to demonstrate that there is a specific and unique requirement that cannot be meet by the existing Print Services Fleet and functionality, It is envisaged that exceptions will be few. 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