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Billing Policy
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Credit
Card Payments |
Great Atlantic Media Group accepts payments via
Mastercard, Visa, AMEX, and Paypal. Payment via credit
card indicates an authorization to charge all future
recurring charges and additional fees with the credit
card on file. Credit cards will be charged on the
renewal date for the account depending on the billing
term you choose (1, 3, 6, or 12 months).
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Check
Payments |
Great Atlantic Media Group accepts payments via company
check, personal check, money order and wire transfer.
There is a minimum 3-month payment term required for
these methods of payment. Payments via check must be
received in advance of the renewal date in order to
avoid interruption of services.
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Late and
Non-Payment Fees |
Customers will receive a notice if their credit card is
declined or expired and will have 7 days from the
renewal date to rectify the situation. If payment is not
received by that time, the account will be suspended and
customer must pay the full balance due plus a $25
reactivation fee to reactivate the account.
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Cancellation Policy |
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cancellation will only be accepted if it is submitted
via our online cancellation form at
http://gtatcorp.com/Support/cancel.htm
You must provide all
information including the account username, password,
and reason for cancellation as requested on the form.
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Refund
Policy |
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an account is cancelled within the first 30 days of
service, the customer may request a refund of the
monthly fee (setup fee is non-refundable). Overages and
additional services, such as use of dedicated IP's, are
not covered by the refund policy. Great Atlantic Media
Group does not allow refunds outside of the first 30
days of service. Please allow 2 weeks for refunds to be
processed.

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